At Rhodes Boutique we always strive to make you happy!
For Full Priced Items purchased online, or over the phone, if you are not pleased with your purchase, contact us within 5 (five) days of the delivery date via email to firstname.lastname@example.org with the specific reason, and we will give you a refund less a small 3% restocking fee or exchange, or store credit once the original purchase is returned to Rhodes Boutique and meets the following requirements:
Merchandise must have original tags attached and show no signs of wear, alterations or wash. If your return does not meet these requirements, we will notify you by email that the exchange/store credit will not be processed, and you merchandise will be shipped back to you. If you refuse said delivery, we reserve the right to retain the product(s) and the amount paid for the purchase of the product(s).
If any merchandise that was purchased as final sale is returned, Rhodes Boutique reserves the right to refuse the shipment. NO exceptions will be made.
SPECIAL ORDERS that have been customized or personalized in any way are not eligible for store credit or exchange and cannot be returned.
ALL MERCHANDISE MARKED 'FINAL SALE' IS NON-RETURNABLE AND IS NOT ELIGIBLE FOR STORE CREDIT OR EXCHANGE. THIS INCLUDES OTHER PROMOTIONS.
We cannot accept returns on Sale or Holiday items. If any merchandise that was purchased as final sale is returned, we will refuse to accept the shipment. No exceptions will be made.
Embroidery orders, custom orders of any kind, any promotional discounts and specials are sale items and are a Final Sale, and may not be returned.
If there is a problem with your order, please contact our Receiving and Shipping Manager and we will try our best to find a solution. Please note: These terms do not apply to Wedding Registry orders, with the exception of Final Sale Items.
All orders are processed immediately and cannot be changed or cancelled once the order is submitted. Payment will be obtained at the time the order is placed. Please allow 24-48 hours for your order to be fulfilled unless otherwise noted. This includes ALL in-store pick up orders.