Shipping policy
At Rhodes Boutique we always strive to make you happy!
We ship UPS, USPS, and Pirate Ship. Shipping times may vary from original tracking time supplied. Free ground shipping is available for qualified full price purchases. If there are any damages during shipping we will need photographs of the shipping box, label, and the merchandise in order to process a claim with UPS. In the case of damages, contact us immediately.
In store Full-price items may be exchanged or returned for store credit within 7 days of purchase with receipt, if it meets the below requirements. For online orders, customers have 5 days from delivery date to contact us for store credit or exchange. Free shipping on eligible returns.
Acceptable merchandise must be in its original new condition, with original packaging and tags attached, may not have been worn, must be free of any marks, wash, stains or any other signs of wear and tear. If these requirements are not met, a return will not be accepted.
Store credit may be issued via a physical or digital Rhodes Gift Card.
In Store Full-price gifts may be exchanged by the recipient, with a gift receipt, within 10 days of purchase.
THE FOLLOWING ARE FINAL SALE ITEMS & MAY NOT BE RETURNED:
Final Sale items include all Promotions, any Discounts, Specials, Foundations, Swimwear, Embroidery, Seasonal Items, Custom Orders and Special Orders and sales.
CANCELLATION POLICY
All orders are processed immediately and cannot be changed or cancelled once the order is submitted. Payment will be obtained at the time the order is placed. Please allow 24-48 hours for your order to be fulfilled unless otherwise noted. This includes ALL in-store pick up orders.
GIFT CARDS
Gift cards may only be used for making purchases at Rhodes Boutique and Rhodes Home & Gift. Your use of a gift card constitutes your acceptance of the terms and conditions presented by the issuing merchant from time to time. Funds do not expire. Treat your gift card as cash; it will not be replaced if lost or stolen.
CONTACT:
Call 843-225-5244 if you have any questions regarding your order. If you have any problems with the order, we will strive to find a solution.
Effective June 17, 2024
